Your privacy is important to me. This Privacy Policy explains how I collect, use and protect personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to the website:
www.dianadenniswellbeing.com

By using this website, you agree to the collection and use of information in line with this policy.

What information I collect

I may collect personal information you voluntarily provide when you contact me or make a booking. This may include:

• Your name

• Email address

• Phone number

• Any information you choose to include when you message or book a session

I collect this information only when you choose to provide it (for example via a contact form or booking form).

How I use your information

Your personal information may be used to:

• Respond to enquiries and messages

• Manage bookings and communicate about sessions

• Provide services to you

• Improve my website and services

• (In future) send newsletters or updates if you choose to subscribe

I will never sell, rent, or trade your personal information.

Website analytics and cookies

This website may use basic analytics tools (for example WordPress or hosting platform statistics) to understand how the site is used. These tools collect non-identifying information such as page visits, browser type, and time spent on pages.

Cookies may be used for essential site functions and analytics. You can adjust your browser settings to refuse cookies if you prefer, although some site features (such as forms) may not function correctly.

Data storage and security

Your information is stored securely and accessed only by me or trusted service providers who help operate my website or booking systems.

I take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Some third-party services used to operate this website or manage bookings (such as scheduling platforms) may store personal information on secure servers located outside Australia. By using this website, you acknowledge that your information may be transferred and stored outside Australia where these services operate.

Third-party services

This website may contain links to other websites or use third-party services (such as scheduling, email, or payment platforms).

I am not responsible for the privacy practices of these external services and encourage you to review their privacy policies before providing personal information.

Accessing or correcting your information

You may request access to, or correction of, your personal information at any time by contacting me using the details below.

Privacy concerns or complaints

If you have any concerns about how your personal information has been handled, please contact me and I will respond as soon as possible.

If you are not satisfied with my response, you may contact the Office of the Australian Information Commissioner (OAIC) at:

www.oaic.gov.au

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Diana Dennis
Email: diana@dianadenniswellbeing.com
Website: www.dianadenniswellbeing.com